All of our products have a one year limited warranty when purchased directly from aimycomfort.com. For one year following the date of your purchase, if you experience any manufacturing defects, you will be covered under the warranty. We will offer a one-time replacement or repair of the original product in the specification purchased. This includes all components of the product. There is no fee or deductible required. The collection of the original product and delivery of the replacement will be completed by Rest at no cost to the customer.
The Rest limited warranty covers the original purchaser of the product for the term specified (one year), while they are located the United States. Any warranty, or implied warranty, is only valid for the period of time the product is owned by the original purchaser. The original purchaser, for the purposes of this warranty, is the first purchaser of the product from aimycomfort.com.
Photos showing the proof of defect as well as the original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue. For comforters, we also require the photo of the comforter corner.
Contact our Customer Experience team via email [email protected] or call our Rest Line 1 318-969-1666 (toll-free) during our operating phone support hours.
For limited edition items purchased, exchanges will be available as long as quantities allow, due to their limited availability. When limited edition items are no longer available for exchange, customers will be offered alternative options or store credit, based on their preferences.