Return

• At aimyComfort, we take pride in the quality of our products are are confident that you will find great satisfaction in the comfort of our home goods. If, however, you find yourself unsatisfied with your purchase, we offer a 30-day window from the date of your purchase which you can initiate a return. There will be a restocking fee of $10.00 for your return, which will be deducted from your refund amount. To be eligible for a refund, it is essential that your product is returned in the original packaging it was received in and free from any stains or damage. Please note that we are unable to accept returns that lack the original packaging. 

• Once your return has been reviewed by our Customer Experience team, a shipping label will be sent your email within 24-48 hours. Customers are able to monitor their returns. Items sent back without contacting our customer support will not be accepted.

• Our return policy permits a maximum of 2 items to be returned per order. This limit is in place to facilitate efficient processing and to maintain the quality of service for all customers. Thank you for your compliance with our policy.

Refunds

• After your return is received, you’ll be refunded automatically to the original method of payment. Refund confirmation will be sent to you. Please note in some cases, it may take up to 5-21 business days for your bank or credit card company to process and post the refund.
• Gift cards may not be redeemed for cash or refunded. All returned items purchased using a gift card will be refunded as credit back onto a gift card.
• Orders purchased via PayPal will only be eligible for a refund to your PayPal account.

Damages

• Please inspect your order carefully upon receipt and if the product is defective, damaged or if you receive the wrong product, please contact our Customer Experience team at [email protected] or call us at our Rest Line 1-138-969-1666 (toll-free) during our operating phone support hours.